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Staff Onboarding

staff-onboarding pagestaff-onboarding guide

Guide for admins adding team members and for staff starting their first day in Beentara.


Admin: add a staff member

StepActionPath
1Create departments (optional)/departments
2Add employee profile/new-staff via Team Directory
3Set permissionsUser permissions in admin
4Share staff login URLProvided by your organization

Guides: Departments · Team Directory


Staff: what you see on day one

After login, staff land on a shortcut home — not the full admin analytics dashboard.

ShortcutPurpose
AttendanceCheck in and check out for your shift (/attendance)
TasksView assigned tasks (/tasks)
CRMWork assigned leads only (/crm)
OrdersFulfill assigned orders (/orders)

With billing permissions, staff may also see Sales items such as Quotes, Invoices, and Receipts (same paths as admin, e.g. /new-quote, /invoice, /receipt).

Guide: Dashboard — Staff view


Check-in and check-out (staff)

  1. Open Attendance from the staff home shortcut (or /attendance).
  2. Check in at the start of your shift — location/selfie may be captured if your admin enabled it.
  3. Check out when your shift ends so hours are complete.

Managers review everyone’s records under Team → Attendance (/team-attendance).

Guide: Team Attendance


Receiving payments (staff with billing access)

If your admin granted billing.read / billing.create:

TaskPathGuide
Record a customer paymentInvoices → open invoice → Record paymentReceiptsReceipts
Create a receipt directlySales → ReceiptsCreate ReceiptReceipts
Create or send a quoteSales → QuotesNew quote (/new-quote)Quotes
Create an invoiceSales → InvoicesCreate InvoiceInvoices

Always record payment when cash, UPI, or bank transfer arrives so invoice Due amount stays correct.


Permissions staff commonly need

RoleTypical permissions
Sales repcrm.read, crm.create, customers.read
Billing clerkbilling.read, billing.create, customers.read
Warehouseorders.read, products.read
ManagerAbove + reports.read, team.read

Missing menu items mean your admin has not granted that module — see Troubleshooting.


Daily tools for staff

  1. Attendance — check in at shift start, check out at end.
  2. Tasks — check Today and Overdue filters first thing.
  3. CRM — work Reminders tab; update lead status after each contact.
  4. Billing (if allowed) — publish invoices, resend quotes, record receipts when payments arrive.
  5. Team Attendance — admins only: review all staff at /team-attendance.

Guides: Tasks · CRM · Team Attendance · Quote to cash


Admin vs staff CRM difference

AdminStaff
Lead listAll company leadsAssigned leads only
Bulk assignYesLimited
Pipeline boardFull pipelineAssigned leads


Frequently asked questions

Where do staff log in?

Staff use the staff portal login URL your admin provides — separate from the owner admin login in some setups.

Why can't my staff see Invoices?

Grant billing.read (and billing.create if they should create invoices or record receipts) in user permissions.

How do I assign CRM leads to staff?

On the CRM page, select leads → Assign → choose staff members.

Can staff download quote PDFs for customers?

Yes, with billing access — same as admin. Customers can also download from the customer portal after you publish the quote.

Beentara — Business management made simple.